Your Community Training Centre
Call us: 519 685 4331

Customer Service Training

Customer Service Training Brochure

Training Description

The London Training Centre has an excellent opportunity to improve the customer service in your organization. This program focuses on a number of customer service skills that are applicable to all industries. Our program is concentrated on how to be a customer service professional who goes above & beyond in order to generate repeat business and drive customer loyalty.

Course topics include:

  • What is Customer Service?
  • The Goal of Customer Service
  • Customer Service Basics
  • Customer Satisfaction
  • Working with Difficult Customer Situations
  • Meeting Customer Expectations

The program can be customized to meet the specific needs of your organization.

For more information or to arrange a group training session contact:
Kristie Balatsoukas
Training Services Manager
Tel: 519 685-4331
Email: kristie@londontraining.on.ca

Upcoming Customer Service Training and Certification

October 5, 9-1pm *in person at our location*
October 20, 9-1pm *in person at our location*

Register Online